Website maintenance services
Keep your website working, current and looked after.
Website maintenance and support for UK businesses that need help with updates, fixes, technical issues and ongoing improvements.
Website care
Your website
Looked after, not left behind.
After the website goes live
Websites need attention after launch too.
Website maintenance is not only about software updates. It is about keeping the website useful, current and ready to support the business as things change.
Things change
Your business does not stay the same.
Services, prices, contact details, opening hours and customer needs can change. The website needs to keep up with the business it represents.
Things break
Small website problems still matter.
A broken form, link, layout or integration can make it harder for customers to use the website or get in touch.
Things age
The technology underneath keeps moving.
Plugins, themes, dependencies, integrations and platforms change over time. Updates can require checks, fixes or compatibility work.
Things improve
A live website can still get better.
Customer journeys, content, performance and search foundations can be improved as the business changes and new opportunities become clearer.
What we look after
Maintenance means more than keeping software updated.
Our website maintenance services combine practical website care, technical support and ongoing changes so you have help with both everyday updates and the problems that appear over time.
Website care
Keep the website in good working order.
Routine checks, relevant software updates and checks around important website functionality can help identify problems before they go unnoticed.
Fixes and support
Get technical help when something goes wrong.
Broken forms, links, layouts, integrations and other website issues can be investigated and fixed without you having to work out the technical problem yourself.
Website updates
Keep the website aligned with the business.
Content, images, services, calls to action and sections can be updated as the business changes or new information needs to go live.
Ongoing improvement
Keep improving what the website can do.
Ongoing support can also include improvements to performance, customer journeys, search foundations and measurement when useful opportunities are identified.
Support that fits what you need
Ongoing maintenance or help with one specific problem.
Not every website needs the same level of support. You might want ongoing help looking after it, or simply need something fixed, updated or investigated now.
Ongoing website maintenance
01Someone to keep looking after the website.
For businesses that want continued help with website care, updates, fixes and improvements rather than arranging support separately whenever something needs attention.
One-off website support
02Get help with the problem in front of you.
Already know what needs attention? We can review a specific website problem, update or piece of work without requiring an ongoing maintenance arrangement.
Have something on your website that needs attention?
Tell us what's happening and what kind of help you need. We'll look at the website and discuss the appropriate next step.
Different websites, different needs
Maintenance should fit the website you actually have.
WordPress, another content management system or a custom website can all need ongoing attention. The work depends on how the website is built and what needs to be maintained.
WordPress maintenance
CMSKeep your WordPress website updated and supported.
WordPress maintenance can include core, theme and plugin updates, compatibility checks, troubleshooting, content changes and ongoing improvements based on the website and its existing setup.
Other CMS websites
Support starts with understanding the setup.
If your website uses another CMS, we can review the platform, configuration and access first, then confirm what maintenance, updates and support we can provide.
Custom websites
Custom code needs technical context too.
Custom websites can be supported with bug fixes, dependency updates where appropriate, functionality changes, performance work and ongoing development after we review the existing codebase and deployment setup.
Existing websites
For websites we did not build, we review the existing setup before confirming the maintenance scope and quote. This helps us understand the platform, code, integrations and access involved before making changes.
Already have a website?
We don't have to have built it to look after it.
We can support existing websites after an initial review. That gives us the technical context we need to understand the setup, define the scope and agree what ongoing support can include.
Review
Understand what we are taking over.
We look at how the website is built, how it is hosted, the tools and integrations it relies on and the access available.
Assess
Identify anything that needs attention first.
Existing issues, outdated software, unusual configurations or technical limitations may need to be addressed before ongoing maintenance begins.
Scope
Agree what support makes sense.
Once we understand the website, we can confirm what we can support, define what the maintenance should cover and provide a quote based on the actual setup.
Support
Start support with a clear scope.
Once the scope is agreed, we can handle the maintenance, updates and support included in the arrangement.
Website maintenance FAQ
Questions before we look after your website.
A few useful things to know about website maintenance, technical support and working with an existing website.
01How much does website maintenance cost?
Website maintenance costs depend on the website, its existing setup and the type of support you need. A simple website requiring occasional updates will have different needs from a website with plugins, integrations, custom functionality or regular changes.
For websites we did not build, we review the existing setup before confirming the maintenance scope and quote.
02Do you offer website maintenance plans or packages?
We offer ongoing website maintenance with a scope based on the website, its setup and the level of support the business needs.
We can also help with one-off website support if you only need a specific fix, update or technical change.
03Do you provide WordPress maintenance?
Yes. WordPress maintenance can include core, theme and plugin updates, compatibility checks, troubleshooting, content changes and ongoing improvements. We review the existing WordPress setup first so we understand what needs to be maintained.
04Can you maintain a custom website?
Potentially, yes. We can support custom websites after reviewing the existing codebase, technology, dependencies, hosting or deployment setup and available access. This lets us confirm what we can support before agreeing the scope.
05Can you maintain a website you did not build?
Yes, in many cases. We first review how the website is built, its current condition, integrations and the access available. If the setup is suitable for us to support, we can then agree the maintenance scope and handle the relevant work. If you need a completely new website instead, explore our web design services.
06Does website maintenance include hosting and backups?
It depends on the website and its existing setup. We first check where the website is hosted, what backup systems are already available and what access we have. Any hosting or backup responsibilities included in the maintenance arrangement will be agreed as part of the scope.
07What if my website needs more than maintenance?
Maintenance is best suited to keeping an existing website working, current and supported, along with smaller improvements over time. If the website needs substantial changes to its design, structure, customer journey or underlying setup, a redesign may make more sense.
You can explore our website redesign services if the problems go beyond ongoing maintenance.
If you're not sure what your website needs yet, start with a free website check.
Website support
Your website is live.
Keep it working as the business moves forward.
Whether you need ongoing website maintenance or help with a specific issue, tell us what needs attention and we'll discuss the appropriate way to support it.
We confirm the scope and provide a quote before any maintenance or support work begins.